Terms of Use

Terms of Use

September 27, 2023

AtlasOps operates [Website URL] and provides AI-powered automation services to businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site or otherwise contacting us, you agree to the collection and use of information as described in this policy.

Information We Collect

Information you provide to us. When you fill out a contact form, book a call, or otherwise get in touch, we may collect your name, email address, phone number, company name, and any other details you choose to share with us.

Information collected automatically. When you visit the Site, we (and our analytics providers) may automatically collect information about your device and how you use the Site, including your IP address, browser type, pages viewed, referring pages, and approximate location, typically through cookies or similar tracking technologies.

Cookies. We use cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use it (for example, through analytics tools such as Google Analytics). You can control cookies through your browser settings; disabling them may affect how the Site functions.

We use the information we collect to:

  • Respond to enquiries and communicate with you about our Services

  • Operate, maintain, and improve the Site

  • Understand Site usage through analytics

  • Send updates or marketing communications, where you have agreed to receive them

  • Meet legal and contractual obligations

How We Share Information

We do not sell your personal information. We may share it with:

  • Service providers who help us run the Site and our business (for example, hosting, analytics, email, and CRM providers), who are only permitted to use it to provide services to us

  • Professional advisors, such as legal or accounting, where necessary

  • Authorities, where required by law

How Client Data Is Handled Through Our Automations

Atlas builds and manages AI-powered automations for businesses — for example, tools that handle WhatsApp messages, emails, voice calls, appointment booking, CRM records, and related workflows. When we deliver these Services to a client, we may process that client's own customer or business data on their behalf, using workflow automation platforms and AI service providers as needed to run the automation.

In that context, Atlas acts as a data processor (or service provider) on behalf of the client, who remains responsible for that data as the data controller. The specific terms governing how that data is collected, used, retained, and protected are set out in the individual agreement — and, where applicable, a data processing agreement — between Atlas and that client, not in this website Privacy Policy, which covers only the Atlas website itself.

Legal Basis for Processing (EEA / UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we process your personal information on one or more of the following legal bases: your consent, our legitimate interests in operating and promoting our business, and steps necessary to enter into or perform a contract with you.

Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, or as required by law, after which it is deleted or anonymised.

Data Security

We take reasonable technical and organisational measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights over your personal information, which can include the right to:

  • Access the information we hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Object to or restrict certain processing

  • Request a copy of your information in a portable format

  • Withdraw consent at any time, where processing is based on consent

  • (California residents) know what personal information is collected, request its deletion, and opt out of the sale or sharing of personal information — though we do not sell personal information

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

International Data Transfers

Your information may be processed or stored in countries other than your own, including where our service providers are located. Where required, we take steps to ensure such transfers are subject to appropriate safeguards.

Children's Privacy

The Site is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

The Site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

[Contact Email]
[Business Legal Name]
[Business Address, if applicable]

Explore Our FAQs

Find quick answers to commonly asked questions about ATLAS. Have a question not listed?

Setup Process?

Initial setup is quick and user-friendly, allowing immediate use.

Subscription Costs?

Various pricing plans are available to suit different budget needs.

User Support?

24/7 customer support is available via email, chat, and phone.

Customization Options?

Fully customizable to match your brand’s style and preferences.

Refund Policy?

At ATLAS refunds on subscriptions are not possible

Upgrade Options?

Easy upgrades available for additional features and capabilities.

Explore Our FAQs

Find quick answers to commonly asked questions about ATLAS. Have a question not listed?

Setup Process?

Initial setup is quick and user-friendly, allowing immediate use.

Subscription Costs?

Various pricing plans are available to suit different budget needs.

User Support?

24/7 customer support is available via email, chat, and phone.

Customization Options?

Fully customizable to match your brand’s style and preferences.

Refund Policy?

At ATLAS refunds on subscriptions are not possible

Upgrade Options?

Easy upgrades available for additional features and capabilities.

Explore Our FAQs

Find quick answers to commonly asked questions about ATLAS. Have a question not listed?

Setup Process?

Initial setup is quick and user-friendly, allowing immediate use.

Subscription Costs?

Various pricing plans are available to suit different budget needs.

User Support?

24/7 customer support is available via email, chat, and phone.

Customization Options?

Fully customizable to match your brand’s style and preferences.

Refund Policy?

At ATLAS refunds on subscriptions are not possible

Upgrade Options?

Easy upgrades available for additional features and capabilities.